Terms and Conditions
Last updated: June 2026
1. Service Description
SIS Marketplace provides digital game top-up services. Customers select a game package, submit the required account details, make payment, and our team processes the top-up.
2. Account Details
Some games may require account information such as email, username, player ID, platform type, or password. Customers must provide correct information. SIS Marketplace is not responsible for failed or delayed top-ups caused by incorrect details.
3. Payment
Orders are processed only after payment is confirmed. If payment is not completed, the order may remain pending until the customer retries or cancels the order.
4. Order Processing
Processing time may vary depending on the game, platform availability, network, account verification requirements, or other service conditions.
5. Refunds
Refunds may be reviewed when an order cannot be completed and the issue is not caused by incorrect customer information. Completed top-ups are generally not refundable.
6. Security
SIS Marketplace takes reasonable steps to protect customer information. Sensitive account details are used only for order processing and may be cleared after fulfillment.
7. Prohibited Use
Customers must not use SIS Marketplace for fraud, stolen accounts, unauthorized payments, or illegal activity.
8. Changes to Terms
SIS Marketplace may update these terms from time to time. Continued use of the platform means you accept the updated terms.
9. Contact
For support, complaints, or questions, contact SIS Marketplace through the support details provided on the website.